User Research Manager (m/f/div.)

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von: Scintilla AG | Ort: Zuchwil | Referenz: 52b655a9-80ad-4933-9802-641104cc3068 |
N: ScintillaAG


Company Description

At Bosch, we care. For you, our business, and our environment.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

Scintilla AG is responsible for the global development, manufacturing, marketing and coordination of distribution of accessories for power tools for the trades, for industrial applications and for DIY.


Job Description

  • Define and perform qualitative and quantitative user research and testing procedures, along the entire product development and commercialization process
  • Brief and lead external agencies
  • Analysis, interpretation and reporting of research results with a strong Insights into action attitude
  • Train key stakeholders on research methodologies
  • Support the brand management teams in user centric communication development, validation studies (pre- and post-tests) and brand positioning activities
  • Contribute to cross business unit related researches and represent the needs of your business unit
  • Implement results of user segmentation, user journey analysis and U&A Insights in the company
  • Set-up and maintain tracking studies as Brand Health Checks, user journey and touchpoint analysis, NPS studies



  • Bachelor/ Master degree in psychology, user/market research, social science, business administration or related subject
  • 4-6 years of experience in an user research agency or corporate environment with proven track record of managing international research projects
  • Experience in the area of consumer goods – FMCG or Durables
  • Broad knowledge of qualitative and quantitative methodologies
  • Strong communication skills (able to translate research results in company requirements)
  • Ability to manage projects on a global level in a matrix organization and knowledge of agile project management methods
  • High empathy working in diverse, cross-functional teams
  • Knowledge in statistical analysis and tools (SPSS, etc.)
  • Experience with moderation of interviews/focus groups
  • Analytical mindset
  • Fluent in English and preferably also in German


Additional Information

Contact HR Department
Maximilian Repple
Tel: +41 32 686-5753

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